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A friend of mine, Cliff Dennett (Twitter: http://twitter.com/cliffdennett ) is seeking input/examples into a book he in the process of completing about applying innovation to achieve elegant problem solving. An idea of what he is researching is reproduced from his blog below. Any suggestions for examples (& sources) are very welcome.
You can reach Cliff on cdennett [AT] mac [DOT] com or via http://cliffdennett.typepad.com/
“My book is on elegant problem solving and the link below with some brief examples will give you a feel for what I trying to do …
I really like situations where the problem is the solution. Anything that simultaneously drives value up and cost down.
Examples of where the problem is the solution …
1) Call Centres
The problem with call centres is that the more people who call in, the worse the service becomes (we’ve all been stuck in phone queues). If we re-design the call centre as an internet forum, suddenly, the more people involved, the more likely that the problem will be solved better and faster. The intelligence for solving moves into the community with the problems. Note this simultaneously increases value and decreases cost.
2) One Water
We all know of the problems of getting fresh water into remote villages. One Water sells expensive bottled water to consumers in developed countries and uses the money to put playground roundabouts into African villages. These roundabouts are connected to water pumps. When the children play on the pumps, water is pumped to the village. Note this uses water-as-a-solution in one geographic area on water-as-a-problem in another geographic area. It also uses the power of play to help address a very serious problem.
3) Sick notes
Teacher Frank McCourt kept getting sick notes from his pupils who would skip his English classes. One day, he hit on the idea of using the sick notes themselves as a lesson. So he asked the pupils, as part of their homework, to write sick notes from famous people. He ended up receiving sick notes from Eve to God excusing her behaviour towards Adam, one from Eva Braun etc. The class was a great success. This example shows how searching for the good characteristics in any problem situation can reveal innovative answers.”
Graham Brown-Martin from Learning Without Frontiers has asked me to help circulate the following message:
Just to remind people that you can read about the event and the registration/pricing info by clicking here.
I’m on the advisory panel for this year’s Game Based Learning 2010 event in London and the line-up is looking very strong indeed.
The event is on 29th & 30th March and takes place at The Brewery, London, EC1. Last year’s event was one of the most fruitful, enjoyable and refreshing conferences I have been to and a genuine pleasure.
Learning Without Frontiers are the organisers and they managed to attract a bunch of new faces to the event which, if you have been to the plethora of ‘serious games’ events over the last 10 years, is a very good thing. The event offers an excellent and well thought-through blend of speakers from the commercial and public sectors, from training and from education and other peopel who offer alternative perspectives (last year we had the pleasure of Nolan Bushnell, founder of Atari).
They are expecting around 600 people this year and the event will, I have no doubt, again attract a lot of press and industry attention.
With themes exploring how social media, commercial off the shelf and serious game technologies are improving learning in schools, universities, healthcare, military and corporate training the conference will bring together international thought leaders, innovators and practitioners from the education, entertainment and technology sectors.
Confirmed speakers for this years conference include:
- Ed Vaizey, Shadow Minister for Culture and the Creative Industries
- Matt Mason, Author, The Pirates Dilemma
- Siobhan Reddy and Kareem Ettouney, Media Molecule
- Alice Taylor, Commissioning Editor, Education, Channel 4
- Ewan McIntosh, CEO, NoTosh
- Stephen Heppell, Heppell.net
- Jonathan Stewart, Director, Hollier Medical Simulation Centre
- Major Roy Evans, British Army
- Derek Robertson, Learning & Teaching Scotland
- Michael Acton Smith, CEO, Mind Candy
HOT OF THE PRESS!!!!!!
Register before January 31st to attend this leading network building conference about video games, social media and learning and you will:
- receive a FREE digital camcorder (640x480x30fps) RRP £75
- receive a FREE pass to attend a workshop hosted in London by PlayGen worth £95
- save up to £250 on standard and late registration fees
For attendee information to to purchase tickets:
For exhibitor information or to sign-up:
I hope to see you there!